Notifications and alerts
Get notified by email, Slack, or Microsoft Teams when jobs fail, find no files, or complete — and choose exactly what triggers an alert.
Last updated September 17, 2026
#How alerts work
Alerts are configured under Settings → Alerts. When a job run meets a condition you care about, FileAgent sends a notification to your configured channels, so problems find you instead of waiting in a log. Channels by plan: email alerts on every plan; Slack and Microsoft Teams on Business and Enterprise.
#Email alerts
Configure your mail (SMTP) settings and recipient addresses, then choose which events send mail. Use a team distribution list rather than one person so coverage survives vacations. Send a test from the alert settings to confirm delivery, and check spam filters once.
#Slack and Microsoft Teams
Slack and Teams alerts are delivered via incoming webhook URLs:
- Slack — create an incoming webhook for the target channel (Slack app settings → Incoming Webhooks), then paste the URL into FileAgent's alert settings.
- Teams — add an incoming webhook to the target channel, then paste the URL into FileAgent.
#What to alert on
You choose which run outcomes send a notification:
- Failure or partial failure — the must-have for production. Covers full failures and runs where some files didn't make it.
- No files found — useful when a job should always have work; a “no files” result then signals that an upstream producer stopped delivering.
- Success — positive confirmation for business-critical deliveries where stakeholders want to see that the file arrived.